Kontaktinformationen
Have a question about your order?
If you would like to inquire about your order, make a return, or file a complaint, we are at your service.
📩 Contact Email: kontakt@merchismore.pl We prefer email contact: it allows us to locate your order in our system faster and resolve your request more efficiently.
Useful Information
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Response Time: We respond on business days, from Monday to Friday. Messages sent during weekends or holidays will be handled on the next business day. Our working hours are Monday to Friday, 09:00 – 17:00 (Polish Time).
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Check your SPAM folder: Our messages may sometimes land in your SPAM or Promotions folder. It is worth checking there if you do not see a response from us within 24–48 hours.
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No Physical Store: The store operates exclusively as a mail-order business. We do not offer in-person pickups or stationary sales at the company’s headquarters.
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FAQ: Before reaching out, we encourage you to check our FAQ section, where you can find answers to the most frequently asked questions regarding shipping, sizing, and payments.
Company Details
The CARPETMAN Online Store is operated by: PMCORP Sp. z o.o. (MERCH IS MORE) ul. Ksawerów 21, 02-656 Warsaw, Poland NIP: 5214055745 | REGON: 527609440 | KRS: 0001084563